Easy ways to develop your CRM
SUGAR CRM is commercial purpose open-source customer relationship management software that adapts to all business environments given that its structural design avails the company to customize and integrate the various business developments.
It conveys a feature rich business processes that improves marketing value, and drive sales performance, improves customer satisfaction and provides executive close into business performance. It also offers various deployable options such as on-demand, on-premise and application based solutions which is money-making and offers flexible options to maintain more profitable relationships.
Different Editions:
Sugar CRM provides different editions of CRM software. They are:
• Sugar Professional Edition.
• Sugar Corporate Edition.
• Sugar Enterprise Edition.
• Sugar Ultimate Edition.
• Sugar Community Edition.
Of the above 5 different editions Sugar Community Edition is the only open source and is customizable. It contains 85 percent of the functionality and features available in Sugar Enterprise and Sugar Professional.
Features of Sugar CRM:
Sales Force Computerization:
Account management aptitude provides customers across various products, characteristics, and status at one glance along with lead, contract and opportunity management to follow new business, share sales information, track and record deal progress and deal related interactions.
Customer Support:
Case management is used to integrate the customer service history, monitoring the case handling, and Bug Tracking is used to identify, prioritize, and resolve customer queries and issues.
Collaboration:
Content syndication combines third party information sources while activity management used for the emails, phone calls, meetings and tasks etc.
Administration:
Create custom modules in module Builder; edit user settings, views and layouts and also can customize the application in studio in single point to reach organizational goals.
Computerized Marketing:
Lead management, Email management, Campaign wizard, Campaign reporting and Web to Lead forms are different processes used for tracking and cultivating new leads, touching the prospects and customers with various unique offers, information gathering such as targets budgets etc, to perform effective campaign, to analyze the effectiveness of marketing activities, import campaign responses to capture leads simultaneously.
User friendly CRM:
Sugar CRM has a customer relationship management application which is fast, friendly and cool to use. User can choose various themes of their own choices while accessing sugar CRM through web browsers.
TreeShore is a Custom Software Development India that involves in CRM development and supports a wide range of customers across all sizes of industries by deep collaboration and administration capabilities.